Staples Sydney

Establishment, home goods store, electronics store and furniture store at 800 Grand Lake Road Unit 805, Sydney, NS B1P 6S9, Canada. Here you will find detailed information about Staples Sydney: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contacts

Price level:
Moderately

Categories:
Establishment   Home goods store   Electronics store   Furniture store  

Address:
800 Grand Lake Road Unit 805
Sydney
Nova Scotia B1P 6S9
Canada
Get directions

Phone:
+1 902-539-4027

Website:
stores.staples.ca

Opening hours

Sunday 12:00pm — 05:00pm
Monday 09:00am — 09:00pm
Tuesday 09:00am — 09:00pm
Wednesday 09:00am — 09:00pm
Thursday 09:00am — 09:00pm
Friday 09:00am — 09:00pm
Saturday 09:00am — 06:00pm

Rating

4 /5

Based on 1 reviews

Add review

Reviews of Staples Sydney

  •  
    C Brown Added 2018-02-10
    Bought computers from this store over the last few years. First computer was a refurbished HP Slimline runnning windows XP. computer ran fine for the first 4 months before it started to run extremely slow for no reason, even after extra RAM was added. Eventually the computer stopped going into standby mode and eventually entered what now realize was a boot loop, which could only be remedied by a factory reset.

    The second was a Toshiba laptop that lasted about 8 years, the only major issues i had with it was that the battery wore out fast and had to be sent away, followed by the charger dying 2 weeks after i got the laptop back. Then 3 years after i got the laptop, the CMOS battery died. Staples wanted to run diagnostics and other services instead of replacing the CMOS battery. They said it was a motherboard issue and that the battery was sautered into place(it wasn't, it was a clip type), and urged me to buy a new laptop as it was cheaper (it wasn't).

    More recently, they renovated the store, making it much smaller and stock levels smaller. It's near impossible to get anyone on the phone. I've been calling since late October/ early November for questions in regards to their products and for class assignments where we have to interview people in the IT industry to get information we need to complete the assignments. Calling 5 times in an hour to get no response is ridiculous .

    Recently I went to Staples to buy a laptop for school with money from a laptop grant, and they only had 2 of the HP laptop i wanted in stock. The first was refurbished but they wouldn't drop the price like they used to, or their on floor model which while sightly dinged, had a charging problem with the battery. They stated that they weren't ordering anymore in and that if i wanted a brand new one I'd have to wait 2 weeks for the laptop to be sent away to have the battery replaced and returned, being warned that with the approaching Black Friday sales and Christmas, it could take longer. They assured me that there was no issue with the refurbished machine so i asked to test it before i decided. Right from the get go it was acting weird and very very slow. I took my business elsewhere and got a better laptop.

    Spoke to a manager yesterday about a call back i never got. I stated that i had called 3 hours prior and i was told i'd be called back and that i had called 5 times before the manager picked up the phone. She stated that people were in the IT room and that there was no excuse for No one picking up the phone. The IT manager was in the office and was able to take my call after being transferred (he's an awesome guy).

    TL;DR their customer service is great in store, but be wary of any refurbished machines and make sure if it's refurbished, that they drop the price. You're going to have problems getting someone on the phone too.

Add review

About stores.staples.ca

All Staples® Canada Locations | Office Supplies, Computers, Printers, Passport & Visa Photos
Browse all Staples® Canada locations to shop for office supplies, printer ink, toner, computers, passport & visa photos, printers & office furniture.